Shipping policy

Processing Times

All orders are processed within 1–2 working days. Orders placed after 2pm will be processed the following working day.
During peak periods, processing times may extend slightly, but we will always notify you if there are any delays.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your delivery address and the size/weight of your order.

United Kingdom (Mainland)

  • Standard Delivery (2–4 working days)

  • Express Delivery (1–2 working days)

International Shipping
We offer international delivery to selected countries. Delivery times vary by location and will be shown at checkout.

Please note: customers are responsible for any customs fees, import duties, or taxes applied by their local authority.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking number. Tracking information may take up to 24 hours to update.

Delivery Issues

If your parcel is delayed, lost, or arrives damaged, please contact us within 3 days of delivery (or expected delivery).
We will work with the courier to resolve any issues as quickly as possible.

For damaged items, photographic evidence is required so we can open a claim with the courier.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout.
We cannot be held responsible for orders delivered to incorrect addresses provided by the customer.

If you notice an error after placing your order, contact us immediately. If the order has not yet been dispatched, we will amend the address for you.

Failed Deliveries & Returns to Sender

If a parcel is returned to us due to failed delivery attempts or an incorrect address, we will contact you to rearrange shipping.
Additional postage fees may apply.

Pre-Order Items

If you purchase a pre-order item, the estimated dispatch date will be shown on the product page. Orders containing both pre-order and in-stock items may be shipped together unless otherwise stated.

Contact Us

If you have any questions about your shipment, please contact our support team at:
info@armorive.com or via our website contact form.